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Frequently asked questions

How long does a performance last on average?

Fabrique des Lumières offers several performances daily, each with its own opening hours. A performance lasts approximately one hour.

What are the opening hours of Fabrique des Lumières?

Fabrique des Lumières is open 7 days a week. There are several immersive shows each day. Each show has different opening times. Click here for the most up-to-date opening times:

Opening hours

Do I need to book a time slot?

When you buy tickets online, you reserve a time slot. It is not possible to choose tickets without a time slot.

Your ticket is only valid on the day and time you selected. You can arrive up to half an hour after your time slot. Please note: this does not apply to the last time slot of a performance, or if only one time slot is available for a performance.

Tickets

  • It is possible to change your time slot to another available time (earlier or later) for the same performance. You can change the tickets via the link in the confirmation email. Please note: changing your ticket(s) is only possible up until any time before your booked time slot and if your tickets were ordered via the official website.
  • Do you need help changing your tickets? Contact ticket support:

    ◗ For the Dutch Masters and Monet depiction, you can do so via this link .
    ◗ For the Prehistoric Planet: Dinosaurs show, you can do so via this link or via the Fever app.

How long can I stay in the museum?

You may stay until the end of the performance for which you have booked a ticket. A visit lasts approximately 1 hour. The last time slot always begins 1 hour before a performance closes.

If there are multiple performances on the same day, please note that your ticket only grants access to the performance you have chosen. We must close the space between performances to prepare for the next show.