Need help?

FAQ > 7 - Other > Can I ask my question by email or telephone?

Can I ask my question by email or telephone?

Fabrique des Lumières customer service is available Monday to Friday from 9:00 am to 5:00 pm. You can contact us via the contact form.

contact page

Do you have questions about your tickets? Contact the ticketing support service:

  • For the presentation of the Dutch masters and Monet , you can access it via this link .
  • To attend The Moonwalkers concert, you can do so via this link or via the Fever app.
  • Did you purchase your tickets through an external ticketing partner such as GetYourGuide? Please contact the provider's customer service via their website.

Does this information answer your question?

YES

NO