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FAQ > 7 - Other > Can I ask my question by email or telephone?

Can I ask my question by email or telephone?

Fabrique des Lumières customer service is available Monday through Friday from 9:00 AM to 5:00 PM. You can reach us by email, phone, and via the contact form.


Do you have questions about your tickets? Contact ticket support:

  • For the Dutch Masters and Monet presentation you can do so via this link .
  • For The Moonwalkers performance you can do so via this link or via the Fever app.
  • Did you purchase tickets through an external ticketing partner such as GetYourGuide? Please contact the provider's customer service via their website.

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