FAQ > 1 - Tickets > What should I do if I want to change or cancel my tickets, but I didn't buy them through the official website?
What should I do if I want to change or cancel my tickets, but I didn't buy them through the official website?
Did you purchase tickets through an external ticketing partner (e.g., GetYourGuide, NS, or Combitiq)? Contact the provider's customer service via the contact page on their website.