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FAQ > 1 - Tickets > I will arrive earlier/later than my reserved start time, is that possible?

I will arrive earlier/later than my reserved start time, is that possible?

Your ticket is only valid on the day and time you choose. You can arrive up to half an hour after your time slot. Please note: this does not apply to the last time slot of a performance, or if there is only one time slot available for a performance.

  • You can change your time slot to another available time (earlier or later) for the same performance. You can change your tickets via the link in your confirmation email. Please note: changing your ticket(s) is only possible any time before your booked time slot and if your tickets were ordered through the official website .

  • Need help changing your tickets? Contact ticket support:

    ◗ For the Dutch Masters and Monet presentation you can do so via this link .
    ◗ For The Moonwalkers performance you can do this via this link or via the Fever app.

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