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FAQ > 1 - Tickets > Do I need to book a time slot?

Do I need to book a time slot?

When you buy tickets online, you reserve a time slot. It is not possible to choose tickets without a time slot.

Your ticket is only valid on the day and time you selected. You can arrive up to half an hour after your time slot. Please note: this does not apply to the last time slot of a performance, or if only one time slot is available for a performance.

Tickets

  • It is possible to change your time slot to another available time (earlier or later) for the same performance. You can change the tickets via the link in the confirmation email. Please note: changing your ticket(s) is only possible up until any time before your booked time slot and if your tickets were ordered via the official website.
  • Do you need help changing your tickets? Contact ticket support:

    ◗ For the Dutch Masters and Monet depiction, you can do so via this link .
    ◗ For The Moonwalkers performance, you can do so via this link or via the Fever app.

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