You are a group
In this section, you will find all the conditions and useful information for organizing your visit.
Book a time slot
All group visits must be booked in advance. A group consists of at least 12 paying participants (except for school groups).
Group ticketing
You can book your group’s time slot online via our dedicated ticketing system. Your reservation does not necessarily require immediate payment. You may amend a reservation provided that payment has not been made.
Group rates
- Adult: €16
- Youth: €12 (5-17 years)
- Free admission is granted to children under 5
Groups of 12 or more
For the best experience, we invite you to book through our group ticketing service (up to 100 people). For larger groups, please send a request to our team via groepen@fabrique-lumieres.com. In your email, please specify: date and time of the visit, name and address of the payer and number of participants (adults/youths).
Groups of up to 11
Simply purchase individual tickets online through the ticketing service through the "group bundle" option. If you are an institution that needs an invoice, bookings at the standard rate can be requested.
Modifying your reservation
Changes and cancellations can be made up to 2 working days before the visit date. Please inform us as soon as possible so that we can adapt your reception arrangements accordingly.
Invoicing and payment methods
After your visit, you will receive an invoice via email, which you can pay by bank transfer. No deposit or payment is required before the visit.
Access to Fabrique des Lumières
Coaches are not allowed near Fabrique des Lumières. Please find a suitable coach drop-off point or parking space before your visit via tourbuzz.amsterdam.
Your visit
Arriving on time
Each group must respect the time slot assigned during booking. This schedule ensures smooth organisation and an optimal experience for all visitors. However, if a group arrives late, entry will not be refused, although waiting times may be longer if other groups are scheduled.
Group Admission
Upon arrival, please have the group leader check in at the ticket desk with the group ticket. Please note that entry is only possible when the full group is present. Individual entry is not possible.
Length of visit
The recommended visit duration is between 60 minutes and 90 minutes. However, visitors may explore freely and without any time limit, as long as the selected show is still running.
Enhancing your visit
We do not offer guided tours or audio guides, as the experience is immersive and music-based.
Photos & Videos
Feel free to take photos and videos. Just make sure that the flash is switched off.
FAQs
Everything you need to know about visiting as a group. Fabrique des Lumières answers your questions.