Need help?

Frequently asked questions

How long does a performance last on average?

Fabrique des Lumières offers several performances daily, each with its own opening hours. A performance lasts approximately one hour.

Do I need to book a time slot?

When you buy tickets online, you reserve a time slot. It is not possible to choose tickets without a time slot.

Your ticket is only valid on the day and time you selected. You can arrive up to half an hour after your time slot.*

This does not apply to the last time slot of a performance, or if only one time slot is available for a performance.

Tickets

  • It is possible to change your time slot to another available time (earlier or later) for the same performance. You can change the tickets via the link in the confirmation email. Please note: changing your ticket(s) is only possible up until any time before your booked time slot and if your tickets were ordered via the official website.
  • Do you need help changing your tickets? Contact ticket support via this link or via the Fever app.

What are the opening hours of Fabrique des Lumières?

Fabrique des Lumières is open 7 days a week. There are several immersive shows each day. Each show has different opening times. Click here for the most up-to-date opening times:

Opening hours

Is there a discount for people over 65?

There is no separate fare for those aged 65 and over. You can choose an adult ticket fare.

Order your tickets here:

Tickets